Job Description – RTO Executive

Company: Suryabala Trucks and Tippers Pvt Ltd
Location: Erode, Tamil Nadu
Department: Sales / Administration
Industry: Automobile Dealership – EV Cars
Job Title: RTO Executive
Reporting To: Sales Manager / General Manager

Job Summary

We are looking for a responsible and detail-oriented RTO Executive to manage all Regional Transport Office (RTO) and vehicle registration-related activities for our EV car dealership. The role involves coordinating new vehicle registrations, documentation, road tax, number plates, permits, and other statutory requirements while ensuring timely and accurate completion of RTO processes.

Key Roles & Responsibilities1. RTO Registration & Documentation

- Handle end-to-end RTO registration process for new EV vehicles.
- Prepare and verify all required registration documents before submission.
- Coordinate with RTO officials and authorized agents for smooth processing.
- Ensure accurate submission of registration applications and supporting documents.
- Track registration status and provide timely updates to the Sales and Delivery teams.
- Ensure registration certificates (RC) are received and properly recorded.

2. Customer Documentation

- Collect and verify customer KYC documents, address proof, PAN, insurance and other required documents.
- Explain RTO documentation requirements to customers clearly.
- Ensure customer documents are complete and accurate before submission.
- Coordinate with customers for any missing or additional documents.

3. Tax & Statutory Compliance

- Coordinate payment of applicable road tax, registration fees and other statutory charges.
- Maintain proper records of all RTO payments and receipts.
- Ensure compliance with applicable Motor Vehicle Department regulations.
- Keep updated on changes in RTO procedures, registration requirements and EV-related government regulations.

4. Vehicle Registration & Number Plate





- Coordinate vehicle inspection, registration approval and other RTO requirements.
- Follow up for registration numbers and Registration Certificates.
- Coordinate High Security Registration Plate (HSRP) / number plate fitment.
- Ensure registration-related activities are completed before vehicle delivery wherever applicable.

5. Coordination with Internal Departments

- Coordinate closely with Sales, Delivery, Finance, Insurance and Accounts teams.
- Ensure RTO requirements are completed within the committed delivery timeline.
- Provide daily/weekly updates on pending registrations.
- Escalate delays or documentation issues to the reporting manager.

6. Records & MIS

- Maintain proper records of all vehicles submitted for registration.
- Maintain RTO application status, registration numbers, RC details and pending cases.
- Prepare daily/weekly RTO status reports.
- Maintain records of RTO expenses, receipts and customer payments.
- Ensure proper filing and safe custody of all RTO-related documents.

7. Customer Service

- Maintain skilled communication with customers regarding registration status.
- Resolve basic RTO-related customer queries.
- Ensure customers receive their registration documents within the committed timeline.
- Provide a smooth and hassle-free registration experience.

Additional Responsibilities

- Visit RTO offices whenever required for registration and documentation activities.
- Coordinate with RTO agents/consultants, if authorized by management.
- Follow up on rejected, pending or incomplete applications and arrange necessary corrections.




- Support the dealership during audits and inspections related to vehicle registration.
- Maintain confidentiality of customer and vehicle documents.
- Perform other RTO and administrative duties assigned by management.

Key Performance Indicators (KPIs)

- Timely completion of vehicle registrations.
- Accuracy of RTO documentation.
- Number of pending/rejected registration cases.
- Timely receipt of RC and number plates.
- Compliance with RTO procedures and statutory requirements.
- Customer satisfaction regarding registration services.
- Proper maintenance of RTO records and MIS.
- Reduction in registration-related delays.

Eligibility & Qualifications

- Any Degree / Diploma preferred.
- 1–3 years of experience in RTO work, automobile dealership or vehicle registration activities preferred.
- Knowledge of RTO procedures and vehicle registration documentation.
- Basic knowledge of MS Office / Excel and documentation systems.
- Good communication and coordination skills.
- Ability to handle government-office procedures professionally.
- Two-wheeler driving licence preferred.

Skills Required

- Strong follow-up and coordination skills.
- Good knowledge of vehicle registration procedures.
- Attention to detail and documentation accuracy.
- Customer handling skills.
- Time management and multitasking ability.
- Basic computer and Excel skills.
- Good interpersonal and communication skills.
- Ability to work under deadlines.

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

- Cell phone reimbursement
- Provident Fund

Ability to commute/relocate:

- Erode, Tamil Nadu (Erode, Erode District): Reliably commute or planning to relocate before starting work (Required)

Education:

- Bachelor's (Required)

Experience:

- RTO: 2 years (Required)

License/Certification:

- Driving Licence (Required)

Work Location: In person

📌 RTO Executive - Suryabala group (India)
🏢 Suryabala Trucks and Tippers Private
📍 India