- Coordinate export sales orders
- Prepare and manage all export documentation including invoices, packing lists, bills of lading, and certificates of origin
- Communicate with international clients regarding order status, shipping updates, and documentation requirements
- Liaise with all stake holders to ensure timely shipment and delivery
- Ensure compliance with international trade regulations, Incoterms, and export control laws
- Maintain up-to-date client records and export databases
- Track shipments and provide clients with regular updates
- Assist the export sales team in preparing quotations and managing pricing files, if required
- Generate reports on export sales performance, shipment schedules, and customer feedback
- Coordinate with production and inventory teams to confirm product availability
Qualifications:
- Graduate in any field
- 5-10 years’ experience in a Sales Coordinator or Export Executive role
- Working knowledge of export markets in Far East countries, an added advantage
- Robust knowledge of export documentation, logistics, and customs procedures
- Familiarity with Incoterms, LC (Letter of Credit), and international trade regulations
- Excellent organizational and communication skills
- Proficiency in MS Office and ERP or export management systems (e.g., SAP, Tally, Oracle)
- Ability to handle pressure, meet deadlines, and manage multiple priorities