Technical Support Executive – Voice Process (India)

Technical Support Executive – Voice Process (India)

27 Aug
|
Accentrix Solutions
|
India

27 Aug

Accentrix Solutions

India

We are hiring experienced candidates for an International Technical Support Voice Process at Whitefield, Bengaluru.

The role involves handling customer queries over calls, troubleshooting technical issues, and providing appropriate resolutions.

Key Responsibilities

- Handle customer queries through voice support.
- Troubleshoot and resolve technical issues.
- Provide explicit and accurate solutions to customers.
- Follow troubleshooting procedures and process guidelines.
- Maintain quality and customer satisfaction standards.
- Escalate complex technical issues when required.

Eligibility

- Qualification: PUC / Any Graduate
- Experience: Minimum 1 year of Technical Support Voice experience
- English Communication: Versant Level 6 or equivalent.




- Strong troubleshooting and customer-handling skills.
- Comfortable working in 24/7 rotational shifts.
- Candidates should be ready to attend walk-in interviews.

Salary

Up to ₹34,000 per month

Work Schedule & Benefits

- 5 Days Working
- 2 Rotational Week Offs
- 24/7 Rotational Shifts
- 2-Way Cab Facility

Interview Process

- HR Round
- Operations Round

Location

Whitefield, Bengaluru

Hiring

Immediate Hiring | Walkin drive

Pay: Up to ₹34,000.00 per month

Work Location: In person

📌 Technical Support Executive – Voice Process (India)
🏢 Accentrix Solutions
📍 India

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