- Prepare and process Sales Orders (SO) in Tally.
- Convert Sales Orders into Sales Bills/Invoices accurately.
- Check customer orders, item details, quantity, rates and discounts before billing.
- Coordinate with the Sales, Store, Production and Dispatch teams for timely order preparation.
- Prepare dispatch documents and ensure the correct products and quantities are dispatched.
- Verify barcode, item code, batch/lot details and product quantity wherever applicable.
- Maintain proper records of dispatched and pending orders.
- Check that all bills and dispatch documents are complete and accurate.
- Coordinate with customers/transporters regarding dispatch and delivery requirements.
- Update the status of orders after dispatch.
- Maintain daily dispatch reports and pending-order reports.
- Handle reprints/corrections only after proper approval.
- Ensure proper filing and record keeping of Sales Orders, invoices and dispatch documents.
- Report any shortage, mismatch, damaged product or billing error to the concerned senior immediately.
Required Skills & Knowledge
- Good working knowledge of Tally is required.
- Practical knowledge of Sales Order preparation and conversion into Sales Invoice/Bill.
- Basic knowledge of inventory and stock management.
- Good knowledge of MS Excel and basic computer operations.
- Valuable numerical and data-entry skills.
- Ability to check quantities, rates, discounts and totals carefully.
- Good coordination and communication skills.
- Ability to work under pressure and complete dispatches within timelines.
Experience
- 1–3 years of experience in dispatch, billing, inventory or sales coordination preferred.
- Candidates with practical Tally experience in FMCG, food, bakery, confectionery or retail businesses will be preferred.