Salesforce Solution Architect
Location: Gurugram, India
3-Month Contract to Hire role
$39/hr USD | No C2C

Our client, a leading SaaS company, is seeking a Salesforce Solution Architect.

GTM Systems & Solution Design (Lead-to-Cash Architecture)

- Translate business needs into scalable system designs across the GTM stack.
- Establish design principles, guardrails, and scalable patterns across systems.
- Own solution architecture across:
- Salesforce Sales Cloud
- CPQ (product catalog, pricing, and bundling)
- Customer Success (e.g., Gainsight)
- Marketing automation (e.g., Marketo, LeanData, Outreach, and LinkedIn Navigator)
- Integrations with ERP and billing systems

- Drive process standardization and simplification across tools.
- Anticipate downstream impacts across systems before implementation.
- Act as the single-threaded owner of the Lead-to-Cash process across the GTM systems landscape (Salesforce, CPQ, Gainsight, Marketo, integrations, and downstream systems).
- Ensure alignment across Sales, Presales, Deal Desk, Customer Success, Finance, and Partnerships.
- Identify and close gaps between strategy (pricing and packaging) and execution (systems and workflows).
- Lead requirements gathering, process mapping, and gap analysis.
- Convert business problems into:

- Explicit user stories
- Functional and technical specifications

- Challenge stakeholders to refine unclear or suboptimal requirements.
- Hands-on experience with Salesforce objects, flows, validation rules, and page layouts.
- Hands-on experience with CPQ configuration (products, pricing rules,



discounting, and bundles).
- Experience with basic Lightning components (LWC exposure preferred; extensive development experience is not required).
- Experience creating reports, dashboards, and data models.
- Troubleshoot issues across systems and integrations.
- Coordinate cross-functional stakeholders for UAT execution.
- Manage defect tracking and prioritization.
- Facilitate business validation and sign-offs.
- Drive release readiness, rollout, and adoption.

Operational Excellence & Continuous Improvement

- Own the intake and prioritization framework for GTM enhancements.
- Improve:
- Data quality
- Process compliance
- System adoption

What You Bring

- 6+ years of experience within the Salesforce ecosystem (Sales Cloud and CPQ).
- Proven experience owning the end-to-end Lead-to-Cash lifecycle.
- Ability to operate as:
- A strategic thinker (architect mindset) and
- A hands-on executor (configuration and testing)

- Strong experience in UAT planning, execution, and release governance.
- Deep understanding of:

- CPQ complexity (pricing rules, bundles, and approvals)
- Sales processes (pipeline management, forecasting, and deal desk operations)
- Pricing and packaging strategies
The customer lifecycle (Acquire Expand
- Renew)

- Familiarity with:

- Gainsight (or other Customer Success platforms)
- Marketo (or other marketing automation platforms)

- Experience with tools such as:

- LinkedIn Sales Navigator
- ZoomInfo

- Exposure to AI and automation within GTM systems is strongly preferred.

📌 Salesforce Solution Architect (India)
🏢 21Tech
📍 India