About Organisation Craftsmanship and quality are the hallmarks of Bholasons that has been attracting customers for generations. The organisation ensures transparency from making to marketing and unparalleled customer satisfaction. Unlike other brands who indulge in mass production, we create hand crafted masterpiece every time.
Job Brief We are looking for Receptionists with minimum 3 years experience preferably from Sector 43 Gurgaon, for our retail jewellery store to provide excellent customer service to build and deepen relationships with internal and external stakeholders. Candidates possessing pleasant clear voice and excellent communication skills with an orientation towards customer service will excel in the role. A graduate degree is a must.
Candidates with solid written and spoken communication skills
(English and Hindi) who can manage the EPABX efficiently and effectively will stand out. You will help the CRM and administrative departments besides providing support to all departments in the organisation. You are a goal driven proactive team player with a positive attitude and a desire to promptly service internal and external customers.
Ultimately,
you will ensure that callers are effectively attended and provide a positive experience to all stakeholders.
Job responsibilities: Receiving calls and directing them for response to appropriate desk.
Observing telephone etiquette
Doing outbound calling for various stakeholders.
Recording and escalating issues related to calls.
Assisting the administrative function through the reception desk
Leading the CRM programmes
Managing and updating directories and contacts
Ensuring safety with entry and exit control
Checking lines and reporting faults
Managing the EPABX system and being aware of its features
Taking and passing messages, Courier Manager, Staff Movement, Store observations and available for store as & when needed
To perform any other function as decided by management
Job Type: Full-time
Pay: ₹23,000.00 - ₹27,000.00 per month
Benefits:
- Leave encashment
- Provident Fund
Ability to commute/relocate:
- Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Preferred)
Experience:
- Front desk - Receptionist: 1 year (Required)
- total work: 1 year (Required)
Language:
- English (Required)
Work Location: In person
📌 Front Office Receptionist (India)
🏢 Bholasons Jewellers
📍 India
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