Job Description – Telesales Executive (IT Sales)

Position: Telesales Executive – IT Sales
Department: Sales & Business Development
Experience: 1–3 Years
Employment Type: Full-time
Location: On-site
Industry: IT / Software / Technology Services

1. Position Overview

We are looking for a Telesales Executive – IT Sales who is confident, target-oriented, and experienced in handling sales over the phone. The candidate will be responsible for generating leads, connecting with potential clients, understanding their requirements, presenting suitable IT solutions, and converting prospects into customers.

Candidates with prior experience in IT, Software, SaaS, Web Development, Digital Marketing, Mobile App Development, or Technology Sales will be preferred.

2. Key Responsibilities

- Make outbound calls to prospective clients and generate new business opportunities.
- Handle inbound sales inquiries and convert them into qualified leads.
- Promote and sell IT products and services such as:
- Website Development
- Mobile App Development
- Software Solutions
- SaaS Products
- Digital Marketing Services
- E-commerce Solutions
- Customized IT Solutions
- Understand client requirements and recommend appropriate solutions.
- Explain product/service features, benefits, pricing, and proposals to prospects.
- Follow up consistently with leads through calls, WhatsApp, and email.
- Handle customer objections and resolve queries professionally.
- Negotiate with prospects and close sales.
- Maintain and update lead information in CRM/Excel.
- Achieve daily, weekly, and monthly sales targets.
- Coordinate with the technical, development, and business development teams for smooth client onboarding.
- Maintain strong relationships with existing and potential clients.




- Prepare regular sales and lead conversion reports for management.

3. Requirements

- 1–3 years of experience in Telesales, Inside Sales, or IT Sales.
- Previous experience in IT/Software Sales is preferred.
- Excellent communication and interpersonal skills.
- Strong convincing and negotiation abilities.
- Good understanding of the sales cycle and lead conversion process.
- Ability to identify customer requirements and present suitable solutions.
- Comfortable making a high volume of outbound calls.
- Target-oriented and self-motivated.
- Basic knowledge of CRM tools, MS Excel, WhatsApp, and email communication.
- Ability to handle customer objections confidently.
- Good follow-up and relationship management skills.

4. Preferred Candidate Profile

Candidates who have worked with IT companies, software development companies, SaaS companies, web development agencies, digital marketing agencies, or technology service providers will be given preference.

Experience in B2B IT sales will be an added advantage.

5. Key Skills

IT Sales | Telesales | Inside Sales | Lead Generation | Cold Calling | B2B Sales | Client Acquisition | Follow-ups | Negotiation | Objection Handling | CRM Management | Target Achievement

6. KPIs

- Monthly sales/revenue target achievement
- Number of calls made
- Qualified leads generated
- Lead-to-customer conversion rate
- Follow-up effectiveness
- New client acquisition
- Customer relationship management
- Sales pipeline development

7. Compensation & Benefits

- Competitive salary based on experience and skills
- Attractive performance-based incentives
- Growth opportunities within the organization
- Skilled and supportive work environment
- Opportunity to work with innovative IT and technology solutions

Pay: ₹10,873.08 - ₹15,799.45 per month

Work Location: In person

📌 Telesales Executive (Jaipur)
🏢 Softhunters Technology
📍 Jaipur