Role Overview
The NOC Server Engineer provides advanced 24×7 operational support for cloud-hosted
server infrastructure in AWS and Azure. This role acts as the shift escalation lead for
complex and high-severity incidents, ensuring service stability and rapid restoration.
Kubernetes (EKS), Terraform, and foundational cloud networking knowledge are required
skill sets to support up-to-date cloud workloads.
Key Responsibilities

- Provide deep troubleshooting for Linux and Windows servers hosted in AWS and Azure

(OS, services, performance, and capacity).

- Analyze alerts and telemetry using CloudWatch, Azure Monitor, Splunk, and Grafana to

validate root cause and recovery.

- Coordinate with Operations Center (OC), Incident Managers, and platform SMEs;

maintain clear ownership and escalation.

- Execute safe, pre-approved operational actions and validate post-change health using

documented procedures.

- Ensure accurate incident timelines, updates, and handovers in ServiceNow/Jira.
- Mentor engineers and own structured shift handovers to maintain operational

continuity.
Required Skill Set

- Cloud Server Engineering: Strong hands-on experience supporting AWS and/or Azure

compute services (EC2, Azure VMs/VMSS).

- Linux & Windows Servers: Advanced OS-level administration, patching, log analysis,

service troubleshooting, and performance tuning.

- Kubernetes (EKS) & Container Orchestration: Experience triaging EKS node and pod

issues, crash loops, scaling symptoms,



and workload health.

- Infrastructure-as-Code (Terraform): Ability to execute, review, and validate Terraform-

based changes following operational guardrails.

- Cloud Networking Fundamentals: Working knowledge of VPC/VNet, subnets, routing

tables, security groups/NSGs, load balancers, DNS, and basic connectivity
troubleshooting.

- Observability: CloudWatch, Azure Monitor, Splunk, Grafana/Prometheus; alert tuning

and dashboard interpretation.

- ITSM & Operations: Strong incident documentation, communication, and SLA discipline

using ServiceNow or Jira.
Required Experience

- 6 + years of experience in Cloud Operations, NOC, SRE, or Infrastructure Support roles.
- Proven experience leading or handling P1/P2 incidents in 24×7 production

environments.

- Hands-on experience working with runbooks, escalation matrices, and shift handovers.

Preferred Skills

- Scripting with Bash, PowerShell, or Python for operational automation.
- CI/CD and Git-based workflows supporting infrastructure changes.
- Certifications preferred: AWS/Azure Associate, ITIL Foundation, Kubernetes

(CKA/CKAD).
Out of Scope
Shift Model
24×7 rotational shifts Work from Office with structured handovers and escalation
ownership.

Pay: ₹1,500,000.00 - ₹3,000,000.00 per year

Benefits:

- Provident Fund

Application Question(s):

- What is your current CTC & notice period?

Work Location: In person

📌 NOC Server Engineer (India)
🏢 Dinero Solutions
📍 India