We are looking for a skilled, customer-friendly and well-groomed Receptionist to manage the showroom front desk, welcome customers, handle calls and coordinate with the Sales teams. The receptionist is the first point of contact and must ensure a positive customer experience.
Key Responsibilities
- Welcome and greet all customers and visitors professionally.
- Attend incoming calls and transfer them to the concerned department/person.
- Understand customer requirements and direct them to Sales, Service, Spares or Accounts.
- Maintain customer/visitor records and showroom enquiry details.
- Inform the concerned Sales Executive/Manager about customer arrivals.
- Handle basic customer enquiries regarding showroom products and services.
- Coordinate Sales and Service appointments and maintain appointment records.
- Make reminder/follow-up calls to customers when required.
- Maintain daily walk-in and enquiry reports.
- Assist with basic data entry, filing and front-office documentation.
- Maintain cleanliness and professional appearance of the reception area.
- Handle customer queries politely and escalate complaints to the concerned manager.
- Support the showroom team in day-to-day administrative activities.
- Maintain professional grooming, uniform and showroom discipline.
Pay: Up to ₹18,000.00 per month
Work Location: In person
📌 Front Office Receptionist (India)
🏢 Adharvaa Suzuki
📍 India
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