Qualification: MBA or Equivalent / MBA Hospital Administration preferred
Roles And Responsibilities:
· Focus on continuously enhancing patients’ experience through interaction and handle patient grievances.
· Overseeing daily operations, managing budgets, and setting performance objectives.
· Manage relationships with doctors and paramedical staff to provide seamless service delivery.
· Ensure service in proactive and responsive manner in person/telephone/electronic media.
· Overall responsible for staff grievances & roster management.
· Ensure the implementation and compliance of quality standards.
· Dealing with escalated customer issues, incident reports, and legal actions.
· Developing and implementing business, marketing, and advertising plans.
· Marketing, Network development and Govt. Liaisioning
· Marketing for patient addition
· Data Management for patients and working on Ayushman Portal
Skill Required:
· Positive technical knowledge in hospital administration
· Working knowledge of computer.
· Report writing skills
· Coordination and networking skills
· Ability to work as a team
About RAHI Care
RAHI Care Private Limited, is a leading organized dialysis chain with ~80+ centres in Rajasthan, Odisha, Himachal Pradesh, Uttarakhand, Haryana, Andhra Pradesh, Maharashtra & Punjab. RAHI Care plans to increase the number of dialysis healthcare centres across India, including in the under-invested states - to reach ~100 centres by 2025. The company currently engages over 600+ employees and performs in excess of 30,000 treatments every month. Its efforts are supported by NEEV Fund, an investment vehicle for UK Government’s DFID, SBI Group and SIDBI.
Job Type: Full-time
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
- Provident Fund
Work Location: In person
📌 Centre Manager (Sector 22)
🏢 RAHI CARE PRIVARE
📍 Sector 22
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