We are currently hiring for The DMS Back Office Executive who will be responsible for maintaining accurate and timely data in the dealership's Dealer Management System (DMS). The role involves updating customer and vehicle records, processing sales-related entries, maintaining documentation, coordinating with Sales, Accounts, Finance, Insurance and Registration teams, and preparing accurate reports for management.
Key Responsibilities
1. DMS Data Entry & Management
2. Sales Transaction Processing
3. Vehicle & Stock Coordination
4. Customer & Document Management
5. Finance, Insurance & Registration Coordination
6. CRM & Lead Management Support
7. Reports & MIS
8. Audit & Compliance
Required Skills
- Good knowledge of DMS / Dealer Management System operations.
- Good working knowledge of MS Excel and MS Office.
- Strong data-entry and documentation skills.
- Excellent attention to detail and accuracy.
- Good communication and coordination skills.
- Ability to handle large volumes of data.
- Good knowledge of basic sales and dealership processes.
- Ability to work within deadlines and follow standard operating procedures.
Qualification
Any Graduate / Diploma
Candidates with qualifications or experience in Automobile, Commerce, Business Administration, Computer Applications or Sales Administration will be preferred.
Experience
1–3 years of experience in DMS operations, dealership back office, automobile sales administration, data entry or related roles.
Freshers with good computer and Excel skills may also be considered.
Key Performance Indicators (KPI)
- DMS data accuracy.
- Timely completion of DMS entries.
- Accuracy of sales and vehicle transaction records.
- Pending transaction closure.
- Data/documentation compliance.
- Timely submission of MIS reports.
- Vehicle stock and transaction reconciliation.
- Error-free invoice and customer documentation.
- Coordination efficiency with Sales, Accounts, Finance, Insurance and Registration teams.
Preferred Candidate Profile
The ideal candidate should be detail-oriented, organized, computer-proficient and highly accurate in data handling. The candidate should be capable of coordinating with multiple departments and ensuring that all sales and vehicle-related transactions are correctly reflected in the DMS.