- As a Telecaller, your main responsibility is to handle patient inquiries and provide assistance over the phone.
- You will be responsible for checking the data of positive and local patients and making calls accordingly.
- Your goal is to maximize patient visit count to improve performance.
- It is important to take feedback in a positive manner and use it to enhance your performance.
- You will be required to maintain all your performance records in an Excel sheet.
Qualifications
- Excellent verbal communication skills in Hindi, Bengali, and English.
- Valuable telephone etiquette, active listening skills, and problem-solving ability.
- Previous experience in telemarketing or customer service is preferred. Even graduate freshers can apply for this position.
- Basic computer skills are required.
Job Type: Full-time
Pay: From ₹13,000.00 per month
Perks:
- Provident Fund
Application Question(s):
- Did you work in gynae or IVF department? Name hospital, clinic
- Did you work at a medical centre (hospital, clinic, diagnostic)? If yes, name the hospitals
- Did you work as telecaller? where?
- expected salary?