Experience: Fresher / 0–1 Year
Qualification: 12th Pass / Graduate in any stream
Job Type: Full Time
Location: Udaipur
Job Summary
We are looking for a Customer Care Executive to handle customer queries, provide information about our products/services, and ensure a positive customer experience. Freshers with good communication skills and a willingness to learn are welcome to apply.
Key Responsibilities
- Handle customer calls and respond to customer queries professionally.
- Understand customer concerns and provide suitable solutions.
- Explain company products, services, policies, and processes clearly.
- Handle customer complaints patiently and courteously.
- Follow up with customers until their queries are resolved.
- Maintain accurate customer details and interaction records.
- Escalate complex issues to the concerned department/senior.
- Coordinate with internal teams for timely resolution of customer issues.
- Maintain a positive relationship with customers.
- Follow company policies, processes, and quality standards.
Required Skills
- Good communication skills in Hindi and basic English.
- Basic computer knowledge.
- Positive listening and problem-solving skills.
- Positive attitude and willingness to learn.
- Patience and ability to handle customers professionally.
- Basic knowledge of MS Office is an advantage.
Who Can Apply?
Freshers are welcome. Candidates who are confident, customer-friendly, and interested in building a career in customer service can apply.
Pay: ₹10,000.00 - ₹10,500.00 per month
Work Location: In person
📌 Customer Care Executive (India)
🏢 Rupitol Finance Private
📍 India
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