Role Purpose:
To manage and grow key customer accounts, build robust relationships, achieve sales targets, and ensure excellent customer service.
Key Responsibilities
- Manage and maintain relationships with key customers.
- Achieve monthly and yearly sales targets.
- Generate repeat business and increase sales from existing accounts.
- Identify new business opportunities within key accounts.
- Regularly follow up with customers for orders and payments.
- Understand customer requirements and provide suitable product solutions.
- Handle customer queries and resolve issues promptly.
- Track sales, orders, payments, and account performance.
- Prepare regular sales and account reports.
- Ensure customer satisfaction and long-term business relationships.
Key Skills
- Good communication and negotiation skills.
- Strong sales and relationship-building abilities.
- Target-oriented and proactive approach.
- Good follow-up and problem-solving skills.
- Ability to manage multiple accounts effectively.
- Basic knowledge of MS Excel and reporting.