Head – Factory HR & HR Excellence

Detailed KPI Specifications

1. Factory HR Governance, HR Audit & SOP Compliance (22%)

- Lead monthly and quarterly HR audits across Noida, Kolkata and Jammu.
- Audit recruitment, employee files, attendance, payroll, contractor compliance, PMS, LMS, training, statutory records and SOP adherence.
- Develop and deploy HR SOPs and ensure 95%+ compliance.
- Ensure attendance module, LMS and HRMS are functioning without process gaps.
- Track audit observations, CAPA and repeat findings until closure.

2. Performance Management, KPI Governance & Incentive Administration (18%)

- Develop KRAs/KPIs for all HODs and managers.
- Conduct monthly HOD KPI reviews.
- Validate KPI evidence before incentive calculation.
- Run quarterly reviews, mid-year and annual PMS.
- Ensure incentive payout is linked only to verified KPI achievement and audit compliance.

3. Factory Manpower Planning & Talent Acquisition (10%)

- Annual manpower budgeting and manpower norms.
- Leadership, staff and workmen hiring.
- Agency management and quality of hire.
- Joining, induction and probation governance.
- Succession pipeline for critical vacancies.

4. Labour Administration, Statutory Compliance & Contractor Management (2%)

- Ensure labour law compliance, contractor documentation, PF/ESI, wage compliance and statutory inspection readiness.
- Support resolution of labour and contractor issues.

5. Skill Matrix, Multi-Skilling & Second-Line Development (10%)

- Develop position-wise skill matrix.
- Assess all employees against competency levels.
- Build multi-skilling plans.
- Identify successors for all critical roles.




- Track second-line readiness quarterly.

6. Training Academy, LMS & Capability Development (8%)

- Annual Training Need Analysis.
- Annual and monthly training calendar.
- Mandatory GMP, safety, behavioural and technical training.
- LMS governance, certification and effectiveness review.
- Develop internal trainers and supervisors.

7. Factory HR Operations (6%)

- Attendance, leave, payroll inputs, overtime, confirmations, transfers, exits and employee lifecycle.
- Ensure manpower availability and HR service delivery.

8. DMS, MOS & HR Excellence Implementation (4%)

- Work with Operations Head to deploy DMS, MOS, Tier meetings, Leader Standard Work and HR Excellence systems.
- Audit adherence and action closure.

9. Employee Engagement, Welfare & Culture (8%)

- Recognition programs, townhalls, welfare initiatives, grievance handling, retention initiatives, suggestion schemes, communication calendar and employee satisfaction tracking.

10. HR MIS, Analytics & Three-Plant Governance (12%)

- Publish monthly dashboards for manpower, attrition, absenteeism, overtime, recruitment, PMS, incentives, HR audit, training, LMS, skill matrix and second-line readiness.
- Benchmark three plants and present governance review to Director.
- Maintain weekly action tracker and monthly governance pack.
- Monitor HR metrics and drive continuous improvement through analytics.

Success Measures

- HR Audit Score 95%
- 100% Monthly HOD KPI Reviews
- 100% Skill Matrix Coverage
- 100% Annual Training Calendar Deployment
- 100% Attendance & LMS Governance
- 100% Critical Role Second-Line Identification
- Monthly Three-Plant HR Governance Review

📌 Factory HR Head-Greater Noida (India)
🏢 Sunshine Workforce Solutions
📍 India