- Handle customer inquiries through phone, email, chat, and other communication channels.
- Respond to customer questions in a professional and timely manner.
- Resolve customer complaints and issues effectively.
- Provide accurate information about products, services, orders, and company policies.
- Follow up with customers to ensure their concerns are resolved.
- Maintain accurate records of customer interactions and complaints.
- Coordinate with other departments when necessary to resolve customer issues.
- Maintain a positive and skilled relationship with customers.
- Meet customer service quality and performance targets.

Requirements

- Basic communication and interpersonal skills.

Preferred Skills

- English communication skills.
- Knowledge of MS Office or Google Workspace.
- Ability to multitask and work under pressure.
- Strong listening and problem-solving abilities
- Previous customer service experience is an advantage, but freshers may also apply.

Pay: ₹10,526.55 - ₹15,545.50 per month

Work Location: In person

📌 Customer Service Representative (India)
🏢 Alevoz Solutions
📍 India