Department: Service/Workshop
Location: Infinity Hyundai, Sambalpur
Reporting To: Workshop Manager / Service Manager
Job Purpose:
To lead the team of technicians in carrying out efficient vehicle diagnosis, repair, and maintenance as per Hyundai standards, ensuring high-quality workmanship, timely delivery, and customer satisfaction.
Key Responsibilities:
- Technical Leadership
- Work Management
- Training & Development
- Quality & Compliance
- Customer Satisfaction
Key Skills & Competencies:
- Robust technical knowledge of Hyundai vehicles.
- Expertise in advanced diagnostics and troubleshooting.
- Leadership and team management skills.
- Good communication and problem-solving ability.
- Knowledge of workshop systems, tools, and diagnostic software.
Qualification & Experience:
- Diploma/ITI in Automobile/Mechanical Engineering.
- Minimum 5–7 years of hands-on experience in automobile workshop.
- Prior Hyundai dealership experience will be an added advantage.
Performance Indicators (KPIs):
- First Time Right (FTR) percentage.
- Workshop productivity and efficiency.
- Repeat repair ratio.
- Customer satisfaction scores.
- Technician training and development records.
Job Type: Full-time
Pay: ₹16,000.00 - ₹20,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
📌 Senior Technician (India)
🏢 Infinity Hyundai
📍 India
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