Responsibilities/Job Description:

· Oversee the day-to-day operation of the CRM system, ensuring data accuracy, integrity, and completeness.

· Utilize CRM data to develop personalized customer communication strategies that enhance customer satisfaction.

· Implementing and optimizing customer relationship management strategies and tools

· Responsible for execution & maintaining of all documents after booking till possession/registration.

· Manages interactions with cross-channel partners related to CRM, Sales

· Providing necessary documentation, Compliance, reports to the management and leadership team

Desired Skills and Experience:

· Bachelor's degree in Business, Marketing, Information Technology, or related field.

· Good Knowledge on Ms Office

· Strong analytical and problem-solving skills.

· Excellent communication and interpersonal skills.

· Ability to work independently and collaboratively in a team environment.

Job Types: Full time, Permanent

Pay: ₹35,000.00 - ₹40,000.00 per month

Benefits:

- Food provided
- Health insurance
- Leave encashment
- Life insurance
- Provident Fund

Experience:

- Customer relationship management: 4 years (Preferred)

Work Location: In person

📌 Sr. CRM Executive (India)
🏢 Bbg India Developers
📍 India