Job Description
Job Title : Customer Service Coordinator
nLocation : Gurgaon
nExperience : 1-3 Years
nEmployment Type : Contractual upto 2 years on Mynd Payroll
nInterested Candidates can share there resume directly to - [email protected]
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nJob Description
nProvides pre-sales and/or post-sales consulting to benefit Keysight customers in areas such as product/service order fulfillment processes, customer service requests such as end-to-end order status management, repair /calibration requests, product changes or returns, accounts receivable collections, invoicing requirements, contract issues/administration or lease administration.
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nManages and coordinates the end-to-end customer experience (from order to installation) by applying broad knowledge of customer situations, company processes, local laws, financial requirements, and international compliance requirements related to customer sales contracts and product shipment.
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nResolves customer service issues for complex,



multi-country or multi-regional accounts.
nActs as a liaison between customers and appropriate internal organizations such as sales, manufacturing, logistics and service delivery to resolve customer inquiries. Influences changes to production and/or shipping schedules and price changes.
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nMay identify and follow up on business opportunities. May be responsible for project management of country, regional or multi-country projects.
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nWorks on customer service assignments with clearly defined objectives. Solves problems of limited scope and complexity
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nJob Qualifications : Bachelors or Master Degree or University Degree or equivalent and 1 to 2 years relevant experience in order management.
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nIndustry Type: Analytics / KPO / Research
nEmployment Type: Temporary / Contractual

📌 Customer Service Coordinator (Gurugram)
🏢 Mynd Integrated Solutions
📍 Gurugram