Admissions Sales & Operations ManagerCompany: Dream Life Educational ServicesLocation: Coimbatore, Tamil NaduWork Mode: Work From Office – Full TimeReporting To: CEO & ManagementIndustry: Education / College Admissions / EdTechAbout Dream Life Educational ServicesDream Life Educational Services is a Coimbatore-based education consultancy supporting students and parents with college selection, career counselling and admissions across Tamil Nadu and Bengaluru.As part of our 2027 expansion, we are looking for an experienced and performance-driven Admissions Sales & Operations Manager to lead our admissions, telecalling, counselling and office operations.Role OverviewThe Admissions Sales & Operations Manager will be responsible for managing the company’s day-to-day admissions sales and operational activities.The selected candidate will work directly with the CEO and management and will take ownership of the telecalling team, closing counsellors, CRM processes, lead management, recruitment support, training, performance monitoring and admissions target achievement.This is a leadership position suitable for a candidate who can independently manage teams, establish processes and drive business growth.Key ResponsibilitiesSales and Admissions ManagementManage the complete student-admission sales process, from lead allocation to admission confirmation.Set daily, weekly and monthly targets for telecallers and closing counsellors.Monitor lead response time, follow-ups, counselling quality and conversion rates.Support the team in handling difficult parent objections and high-value admission closures.Ensure hot leads are transferred to closing counsellors without delay.Track admission documentation, fee payment and confirmation status.Develop and execute strategies to achieve monthly and annual admission targets.Team ManagementManage telecallers, admission counsellors and other sales-support employees.Conduct daily morning meetings and evening performance reviews.Monitor employee attendance, discipline, productivity and target achievement.Identify underperforming employees and provide coaching and improvement plans.Motivate the team and maintain a professional, target-oriented work environment.Coordinate employee hiring, onboarding,



training and assessments.Support management in building and scaling the admissions team.CRM and Lead ManagementManage lead allocation and follow-up processes through LeadSquared or a similar CRM.Ensure every call, follow-up and lead stage is updated accurately.Segregate leads based on course, location, interest level and admission readiness.Monitor missed follow-ups, inactive leads and overdue tasks.Maintain accurate reports on leads, conversions, admissions and revenue.Ensure zero leakage of high-potential leads.Operations ManagementOversee the company’s day-to-day office and admissions operations.Coordinate with college admission teams and management representatives.Maintain updated college information, fee structures, courses, hostel details and admission procedures.Ensure the team has the required call scripts, comparison sheets and college information.Establish and implement standard operating procedures for admissions, follow-ups, documentation and payment tracking.Coordinate with marketing, data, HR/admin and management teams.Handle student, parent and college-related escalations professionally.Submit daily, weekly and monthly MIS reports to the CEO and management.Training and Quality ControlTrain telecallers and counsellors on courses, colleges, scripts, CRM and objection handling.Conduct mock calls, performance assessments and periodic refresher training.Review call recordings and provide structured feedback.Improve call quality, counselling standards and team conversion ratios.Ensure consistent communication and service quality across the team.Required QualificationsAny Bachelor’s or Master’s degree.Minimum 3–6 years of experience in sales, admissions, counselling, business development or operations.Previous team-handling experience is mandatory.Experience managing a minimum of 5–10 team members is preferred.Strong knowledge of sales funnels, lead follow-ups and admission closures.Hands-on experience with CRM software,



Excel or Google Sheets.Strong Tamil and English communication skills.Good leadership, negotiation, problem-solving and decision-making abilities.Ability to work independently and take responsibility for business outcomes.Must be comfortable working in a target-driven setting.Must be willing to work full-time from our Coimbatore office.Preferred Industry BackgroundFirst preference will be given to candidates with experience in:EdTech companiesCollege admission consultanciesEducation counselling organisationsCoaching or training institutesUniversity or college admissions departmentsOverseas education consultanciesTarget-driven inside-sales organisationsKey SkillsTeam leadership and people managementAdmissions sales and counsellingTelecalling-team managementCRM and lead-funnel managementTarget planning and performance monitoringParent objection handlingAdmissions closing and negotiationRecruitment and employee trainingMIS reporting and data analysisProcess development and operations managementCollege relationship managementStrong ownership and accountabilityCompensationFixed CTC: ₹3.5–₹4.2 LPAPerformance-linked incentives: Up to ₹1.8 LPATotal earning potential: Up to ₹6 LPAFinal fixed salary will depend on relevant experience, team-handling capability, previous performance and interview assessment.Performance AreasThe selected candidate will be evaluated based on:Team productivity and disciplineCRM accuracy and process complianceLead follow-up completionCall quality and counselling standardsLead-to-admission conversionMonthly and annual admission targetsEmployee training and retentionReporting accuracy and operational efficiencyOverall business growthCandidate PreferenceImmediate joiners or candidates with a short notice period will be preferred.Candidates currently residing in Coimbatore or willing to relocate to Coimbatore can apply.Applicants must have genuine team-management experience and a strong performance record.How to ApplyInterested candidates can send their updated resume with the following details:Current locationTotal work experienceEdTech/education experienceMaximum team size handledCurrent salaryExpected salaryNotice periodWhatsApp/Contact: 8438516677Email: [email protected] Life Educational ServicesYour Career, Our Mission.

📌 Admissions Sales & Operations Manager (Coimbatore)
🏢 Dream Life Educational Service
📍 Coimbatore