Job Description
India Head – U.S. Dental RCM & Billing OperationsnLocation: Mohali/Chandigarh, Punjab
nPosition: Full-time | Senior Leadership
nCompensation: ₹15–20 LPA + Performance Incentives
nReports to: U.S. Ownership/Executive Leadership
About the OpportunitynWe are a U.S.-based dental organization operating 10 practices in Northern California, including general dentistry, implant dentistry and full-mouth rehabilitation centers.
nWe are establishing a dedicated Dental RCM and Business Support operation in Mohali/Chandigarh. We are seeking an experienced, hands-on leader to build and manage the India team and take ownership of the complete revenue cycle for all 10 practices.
nThis position requires direct U.S. dental RCM experience. Candidates with only medical billing experience will not be considered.
Key Responsibilitiesn
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- Manage end-to-end dental RCM, from insurance verification through final payment reconciliationn
- Audit and improve existing billing and collection workflowsn




- Initially recruit and manage approximately two experienced dental RCM professionalsn
- Build and scale the India team as additional responsibilities transition from the U.S.n
- Develop SOPs, training programs, productivity standards and quality-control systemsn
- Provide weekly and monthly performance dashboards to U.S. leadershipn

Revenue-Cycle Responsibilitiesn
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- Dental insurance eligibility and complete benefit verificationn
- PPO plan interpretation, deductibles, annual maximums and remaining benefitsn
- Frequency and age limitations, waiting periods, missing-tooth and replacement clausesn
- Alternate benefits, downgrades and coordination of perksn
- Primary and secondary insurancen
- Implant, major-service and orthodontic coveragen
- Pre-authorizations and predeterminationsn
- CDT coding, narratives, radiographs and claim attachmentsn
- Electronic claim submission and claim scrubbingn
- Rejections, denials, corrected claims and appealsn
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