Job DescriptionJOB DESCRIPTION
n Job Title : Apprentice
n Department : Commercial
n Sub Department : Sales Support- EXIM
n Reporting : Zonal Sales Support Supervisor / Manager
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n Role Summary:
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- Assist Outside Sales / Inside Sales by providing support to carry out Sales Functions.n
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n Core Responsibilities:
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- Support to outside sales / Inside Sales for Rates filing .n
- Arrange to quote rate / on carriages to the customers on behalf of outside/ Inside sales.n
- File rates in AQUA Contracts and follow up for closure of Freight rates if not closed at Autonomy.n
- Follow up with the customers for booking (Quotation follow-up)n
- Contact with Pricers on Freight and DDSM claims n
- Act as Complete Backup for Outside Sales / Inside Sales linked.n
- Respond to Sales Leads assigned.n
- Promote CMA CGM Group Services and Non-Maritime products(e-commerce, VAS,
intermodal, CEVA…)n
- Promote – SPOTON – Digital Products – Act as Support to customers on All SPOTON related commercial queries.n
- Handle Digitalized Customers – SPOTON queriesn
- Handle rate disputes of customers and RFI Closure n
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n Key Performance Indicators:
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- Need to respond to All sales leads assigned within 14 daysn
- All target quotations to be followed up within maximum 48 hours of sending with Pricers.n
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n Qualifications and Skill Sets:
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- Minimum graduate.n
- Valuable written and verbal communication skills.n
- MS office skills.n
- Go-getter and pro-active approach.n
- Good analysis skills.n