27 Aug
|
DigiCrom Sol
|
India
27 Aug
DigiCrom Sol
India
We are looking for a motivated and results-oriented Business Development Executive (BDE) to join our academic writing services team. The candidate will be responsible for generating new business, handling client inquiries, converting leads into customers, maintaining client relationships, and achieving monthly sales targets.
The ideal candidate should have strong communication and negotiation skills, a customer-focused approach, and an understanding of academic writing services such as assignments, dissertations, research papers, case studies, and proofreading/editing.
Key Responsibilities
- Generate new leads through calls, emails, social media, online platforms, referrals, and other business channels.
- Respond promptly to inquiries from students, researchers, and other potential clients.
- Understand clients' academic requirements, deadlines, word counts, subjects, and service expectations.
- Explain available academic writing, editing, proofreading, and research support services to prospective clients.
- Prepare quotations and negotiate pricing while following company policies.
- Convert qualified leads into confirmed orders and achieve monthly sales targets.
- Follow up with prospective clients regularly to maximize conversion rates.
- Maintain strong relationships with existing clients and encourage repeat business.
- Coordinate with academic writers, editors, quality-control teams, and project managers to ensure client requirements are communicated accurately.
- Track leads, follow-ups, conversions, payments, and sales performance using CRM or internal systems.
- Handle client concerns professionally and coordinate with relevant teams to resolve issues.
- Maintain accurate records of client interactions and sales activities.
- Monitor competitors, market trends, and customer requirements to identify new business opportunities.
- Meet daily, weekly, and monthly KPIs related to calls, leads, conversions, revenue, and client retention.
Required Skills
- Excellent verbal and written communication skills.
- Strong sales, negotiation, and persuasion abilities.
- Positive understanding of the academic writing industry and its services.
- Ability to understand and communicate academic requirements clearly.
- Strong follow-up and relationship-management skills.
- Target-oriented and self-motivated approach.
- Ability to work under pressure and meet deadlines.
- Good problem-solving and customer-service skills.
- Basic knowledge of CRM systems, MS Excel, Google Sheets, WhatsApp, and email communication.
- Ability to work effectively with writers and internal delivery teams.
Education & Experience
- Bachelor's degree in Business Administration, Marketing, English, Management, or a related field preferred.
- 1–3 years of experience in business development, sales, academic writing services, education services, or a similar industry is preferred.
- Freshers with strong communication and sales skills may also be considered.
Key Performance Indicators (KPIs)
- Monthly revenue/sales target achievement.
- Lead-to-client conversion rate.
- Number of qualified leads generated.
- Follow-up and response rate.
- Average order value.
- Repeat-client and client-retention rate.
- Customer satisfaction.
- Timely updating of CRM and sales records.
Pay: ₹11,587.04 - ₹40,957.42 per month
Work Location: Remote
📌 Business Development Associate (India)
🏢 DigiCrom Sol
📍 India