Bhagirath Kia is looking for a friendly, professional, and customer-oriented Receptionist to join our Kia Service Workshop team. The candidate will be responsible for welcoming customers, handling calls and enquiries, coordinating service appointments, and ensuring a smooth customer experience at the workshop.

Key Responsibilities

- Greet and welcome customers visiting the Kia workshop in a professional and courteous manner.
- Attend incoming calls and provide basic information regarding service appointments, workshop timings, and customer queries.
- Schedule and manage customer service appointments.
- Coordinate with Service Advisors and other workshop team members regarding customer visits.
- Guide customers to the appropriate Service Advisor or concerned department.
- Maintain customer appointment records and daily visitor information.
- Handle customer enquiries and direct complaints or concerns to the concerned team.
- Make confirmation/reminder calls to customers regarding scheduled service appointments.
- Maintain proper reception area and ensure a skilled customer-facing environment.
- Assist in maintaining customer records and basic documentation.
- Coordinate with the workshop team to ensure timely communication with customers.




- Provide support in customer follow-ups and satisfaction-related activities.
- Perform other reception and administrative duties assigned by the management.

Requirements

- Graduate / 12th Pass with relevant experience.
- Previous experience as a Receptionist, Front Desk Executive, Customer Care Executive, or in an Automobile Dealership will be preferred.
- Good communication and interpersonal skills.
- Basic computer knowledge and proficiency in MS Office.
- Good telephone etiquette and customer-handling skills.
- Presentable, polite, and professional personality.
- Ability to work in a fast-paced automobile dealership/workshop environment.
- Freshers with good communication skills may also apply.

Preferred Skills

Customer Handling | Front Desk Management | Telephone Handling | Appointment Scheduling | MS Office | Communication Skills | Coordination | Automobile Dealership Experience

What We Offer

- Professional and supportive work environment.
- Opportunity to build a career in the automobile industry.
- Learning and growth opportunities.
- Competitive salary based on experience and skills.

Pay: ₹12,000.00 - ₹16,000.00 per month

Benefits:

- Cell phone reimbursement

Work Location: In person

📌 Receptionist (India)
🏢 Bhagirath Motocorp(Bhagirath Kia
📍 India