- Support the GWS team in reviewing and managing incoming tickets.
- Ensure that all tickets are addressed promptly and efficiently.
- Track ticket progress and provide regular updates to the GWS team.
- Identify recurring issues and suggest improvements to processes.
Event Coordination
- Assist in planning and organizing office events, meetings, and conferences.
- Coordinate with vendors and suppliers to ensure seamless event execution.
- Handle logistics, including venue booking, setup, and teardown.
- Manage event budgets and ensure cost-effective solutions are implemented.
Office Entry and Guest Management
- Ensure a smooth and productive office entry process for employees and visitors.
- Welcome and assist guests, ensuring they are directed to the appropriate personnel.
- Collaborate with the facilities team to maintain a high standard of office environment.
- Manage visitor logs and ensure compliance with security protocols.
Skills: Guest and visitor management, gwc, Ticketing system management