Current Area Service Executive – Job Description

Position: Area Service Executive

Experience: 1–3 Years

Qualification: ITI / Diploma preferred

Industry: Electronics / Home Appliances.

Job Responsibilities:

1. Handle service requests and customer complaints within the assigned area.
2. Coordinate with technicians and service teams for timely resolution.
3. Visit customer locations when required and ensure proper service.
4. Troubleshoot basic technical issues and support repair activities.
5. Manage service calls, follow-ups, and closure of complaints.
6. Maintain service records and update daily reports.
7. Coordinate with internal teams for spare parts and replacements.
8. Ensure customer satisfaction and timely service.
9.

Required Skills:

Customer Handling | Technical Troubleshooting | Service Coordination | Communication Skills | Problem Solving | MS Excel | Teamwork

Preferred: Candidates with experience in electronics, home appliances, consumer durables, or after-sales service.

Interested candidates can contact-

Phone: (phone hidden)

Email: [email protected]

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