Audio Visual & Collaboration Support

- Support and maintain audio visual conferencing systems, telepresence solutions, meeting room panels, and collaboration technologies.
- Troubleshoot and resolve audio, video, display, microphone, camera, and connectivity issues.
- Provide break-fix support for conference room equipment and integrated AV systems.
- Test video conferencing rooms before scheduled meetings, executive presentations, and business events.
- Configure and support Microsoft Teams Rooms and other collaboration platforms.
- Provide technical support for live events, executive presentations, town halls, and hybrid meetings.
- Coordinate with vendors and third-party service providers for escalations, equipment repairs, and replacements.
- Troubleshooting knowledge on network related issues
- Experience working on Crestron, Cisco, Poly gears and able to troubleshoot device functions
- Provide onsite support for local infrastructure, network equipment,



and workplace technology devices.
- Maintain accurate records of incidents, service requests, equipment changes, and completed activities.
- Follow established service procedures, security requirements, safety standards, and agreed service-level timelines.

Skills & Experience

- Hands-on experience supporting audio visual systems, conference rooms, and workplace technologies.
- Robust knowledge of Microsoft Teams Rooms, video conferencing platforms, cameras, microphones, displays, and control panels.
- Experience troubleshooting computers, operating systems, software applications, and peripheral devices.
- Strong problem-solving, communication, customer service, and coordination skills.
- Ability to support business events and quickly resolve technical issues with minimal operational disruption.

📌 Audio Visual Technician (Gurugram)
🏢 TRIGENT SOFTWARE PRIVATE
📍 Gurugram