CRM Lead (Gurugram)

CRM Lead (Gurugram)

27 Aug
|
Acme Services Private
|
Gurugram

27 Aug

Acme Services Private

Gurugram

Job Description:

- Experience in D2C, ecommerce, fashion, lifestyle, retail, or consumer brands is preferred.

- Strong experience handling customer escalations and complex complaints.

- Good understanding of CRM, customer lifecycle, and retention concepts.

- Strong analytical and problem-solving skills.

- Experience working with customer support/CRM dashboards and performance metrics.

- Strong communication, negotiation, and conflict-resolution skills.

- Ability to collaborate effectively with multiple internal stakeholders.

- Highly organised with solid ownership and follow-through.

- Comfortable working in a fast-paced, high-growth environment.

📌 CRM Lead (Gurugram)
🏢 Acme Services Private
📍 Gurugram

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