Handle inbound and outbound calls, emails, or chats, Respond to customer queries politely and professionally, Provide accurate information about products/services, Register complaints and ensure timely resolution, Assist customers with order placement, billing, and delivery status, Coordinate with internal departments (sales, logistics, technical team) for service requests, Maintain positive relationships with customers, Collect feedback and share with management. Promote new products/services during conversations, Maintain patience, empathy, and professionalism at all times. Keep confidentiality of customer information
Job Type: Full time
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
- Commuter assistance
- Health insurance
- Provident Fund
Work Location: In person
📌 Customer Care Executive (India)
🏢 Sunitha Sales & Service
📍 India
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