Key Responsibilities

- Manage daily café operations and ensure smooth functioning.
- Ensure excellent customer service and a welcoming café experience.
- Supervise, motivate, and allocate duties to café staff.
- Monitor sales, customer feedback, and branch performance.
- Handle customer queries and complaints effectively.
- Drive sales through upselling, promotions, and customer engagement.
- Monitor stock, inventory, wastage, and daily consumption.
- Ensure food safety, hygiene, cleanliness, and proper storage.
- Ensure adherence to company SOPs and operational standards.
- Coordinate with the kitchen/team for timely service.
- Monitor equipment and report maintenance issues.
- Prepare daily sales, stock, and operational reports.
- Identify operational gaps and recommend improvements.
- Support staff training, onboarding, promotions, and café events.
- Coordinate with other branches and management as required.

Job Types: Full time, Permanent

Pay: ₹17,000.00 - ₹20,000.00 per month

Benefits:

- Health insurance
- Paid sick time
- Provident Fund

Work Location: In person

📌 Food & Beverages Executive (India)
🏢 True Friend Management Support Service
📍 India