27 Aug
|
Amritara Hotel & Resorts Pvt.Ltd
|
India
27 Aug
Amritara Hotel & Resorts Pvt.Ltd
India
Job SummaryThe Front Office Associate is the first point of contact for guests and clients. This role is responsible for greeting visitors, managing phone calls, coordinating front-desk activities, and providing exceptional customer service to ensure a smooth administrative flow.Core Responsibilities
- Guest Relations: Welcome, check in, and guide guests or clients to the appropriate person or office.
- Communication Management: Answer, screen, and forward incoming phone calls while taking accurate messages.
- Administrative Support: Handle incoming and outgoing mail, deliveries, and couriers.
- Scheduling: Manage meeting room bookings and maintain appointments for executives or clients.
- Data Entry: Maintain up-to-date visitor logs, digital databases, and filing systems.
- Workspace Upkeep: Ensure the lobby and reception area remain clean, organized, and presentable.
Required Qualifications
- Education:
A High School Diploma or equivalent is required. An Associate’s or Bachelor’s degree in Hospitality, Communications, or Business Administration is preferred.
- Experience: 1–2 years of experience in a front desk, reception, or customer service role is highly desirable.
- Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office machinery (printers, multi-line phone systems).
- Soft Skills: Strong verbal communication, active listening, multitasking, and conflict-resolution abilities.
Common Perks
- Accommodation Provided
- Food provided on duty hours
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
- Food provided
- Provident Fund
Work Location: In person
📌 Front Office Associate (India)
🏢 Amritara Hotel & Resorts Pvt.Ltd
📍 India