Job Title: Business Development Director IT Manufacturing Operations & Services
Company Industry: Life Sciences / Pharmaceutical Technology & Consulting
Full Time Opportunity
Reporting To: Senior Director Business Development

Role Overview

The Business Development Director IT Manufacturing Operations & Services will drive the end-to-end sales strategy and business growth of IT Services offerings across key geographies, including Digitization of Manufacturing Operations, Managed IT Services, IT Infrastructure, IT Consulting, and related services for manufacturing & quality labs in Pharma & Life Sciences.

The role covers lead generation, prospecting, requirements gathering, opportunity identification, project scoping with internal SMEs, proposal generation, techno-commercial discussions, negotiations, sales closure, and post-sale account management.

The ideal candidate is a highly networked, results-oriented, sales-driven skilled with an entrepreneurial mindset and a proven track record of selling to CIOs & CXOs from Manufacturing & Quality functions in the Pharma & Life Sciences industry.

Responsibilities

Sales & Revenue Growth

- Own and achieve business targets while driving revenue growth across IT Services offerings.
- Identify, qualify, and convert prospective clients through networking, prospecting, competitor analysis, and strategic outreach.
- Drive business development through cold calling, client meetings, networking, and consultative selling to CIOs and Manufacturing & Quality CXOs.




- Develop and execute sales strategies aligned with business objectives and market trends.
- Identify client challenges and IT service gaps using a consultative approach.
- Deliver impactful sales presentations, secure client commitment, and ensure smooth handover to the Delivery team.
- Lead contract negotiations and pricing discussions with BD & practice leaders.

Client Engagement & Relationship Management

- Manage the complete sales cycle from prospecting to post-sale relationship management.
- Build long-term relationships to generate repeat business and referrals.
- Conduct regular client follow-ups to identify business needs and cross-selling opportunities.
- Work closely with IT Services, implementation, and marketing teams to ensure seamless delivery.
- Recommend customized solutions to improve Manufacturing, Quality, and Operations functions.

Marketing & Brand Positioning

- Partner with marketing to develop campaigns, digital content, and lead-generation initiatives.
- Represent the organization at industry conferences, summits, networking forums, and corporate events.
- Ensure effective collaboration between sales and marketing teams.
- Utilize social media, PR,



and digital marketing to improve visibility and generate inbound leads.

Process & Performance Management

- Track sales performance, pipeline growth, revenue, lead conversions, and customer engagement.
- Improve BD processes by streamlining workflows and implementing best practices.
- Maintain accurate CRM records for leads, prospects, sales activities, and client interactions.
- Share business insights and market intelligence with BD Leaders & Practice Leads.
- Monitor industry trends, competitors, and emerging IT service demands to strengthen sales strategy.

Key Requirements

- Minimum 16+ years of experience in B2B consultative & solution sales within IT Services, focused on digitization in Manufacturing, Operations & Quality for the Pharma & Life Sciences industry.
- Proven experience selling to CIOs and CXOs.
- Experience driving digitization initiatives including zero-touch operations, smart labs, and IT infrastructure optimization & management.

Skills & Competencies

- Strong CIO/CXO network within the Pharma & Life Sciences industry in India & globally.
- Strategic consultative selling and solution development skills.
- Strong hunter mindset with the ability to generate leads and close deals independently.
- Results-driven with a consistent record of achieving revenue targets.
- High ownership, initiative, and ability to work independently.
- Excellent communication, negotiation, and relationship-building skills.
- Willingness to travel for client meetings and business development activities.

📌 Business Development Director IT Manufacturing Operations & Services (Bengaluru)
🏢 AGILITYARC TECH SOLUTIONS
📍 Bengaluru