Job description Job Summary The Restaurant Captain is responsible for supervising the service team ensuring smooth daytoday restaurant operations and delivering exceptional guest experiences The role involves leading service staff maintaining service standards and coordinating between kitchen and service teams Key Responsibilities 1 Team Supervision Leadership Supervise and guide stewards waiters and service staff during shifts Conduct daily briefings and allocate duties Train recent staff on service standards Monitor grooming and discipline of team members 2 Guest Service Excellence Welcome and interact with guests to ensure satisfaction Handle guest complaints professionally and resolve issues promptly Ensure personalized service and up selling of menu items Maintain high standards of hospitality at all times