Location:
Outer Ring Road, Banaswadi, BangaloreTimings:
Day shifts only (no night shifts); 5 day work week post probation (rotational week off)Role type:
Phone-based & client-facing | D2C premium brand | Not a store role
Sunday (www.sundayrest.com) is a premium D2C mattress brand. We are looking for someone with a hospitality, airline, premium retail, or banking background who knows what it means to deliver a 5-star experience and who can turn that into revenue.
Why This Role ExistsWe do not need someone to answer calls and close tickets. We need someone who can own the client relationship from first enquiry to lasting loyalty. Repeat purchases, referrals, upsells, and conversions are how we measure success in this role.
What You Will DoConvert inbound telephone enquiries into sales through consultative, relationship-based sellingBuild personal relationships with high-value clients that drive repeat purchases and referralsManage escalations with the kind of poise and tact you would use with a hotel guest or airline passengerCollaborate with logistics, operations, and sales to resolve issues quickly
Who Should ApplyYou bring warmth, polish, and emotional intelligence to every interaction. You know the difference between solving a problem and creating an experience. And you have the commercial instinct to turn that into results.Hospitality: five star hotel sales and business developmentLuxury retail: high-end fashion,
jewellery, watches, premium electronicsPremium banking: relationship managers handling HNI or affluent client portfoliosB2B or B2C sales in premium segments: real estate, luxury automotive, premium insurance, wealth advisoryHigh-end D2C or e-commerce brands where client experience was a differentiator
Must-Have Qualities2-7 years in a client-facing role in any of the industries listed aboveStrong spoken and written EnglishWillingness to work from our Bangalore office (Banaswadi, Outer Ring Road)Evidence of commercial results sales targets met, revenue grown, clients converted, or upsells closed
Positive to HaveIn addition to excellent English, fluency in Kannada, Hindi, or any South Indian languageGraduate degree.Experience in organisations or sectors with premium focus such as American Express, MPower, Aviation, Taj, Oberoi, Marriott
CompensationRs 6,00,000 to Rs 12,00,000 per annum (based on experience and fit)
Perks and BenefitsRs 5 lakh private medical insurance coverageAnnual health/hobby learning sponsorship up to Rs 25,000Professional yet informal work environment30-50% employee discount on all Sunday products
Why Join Sunday?Bring your hospitality or service DNA to a brand that actually values itOwn real client outcomes, not ticket queuesNo night shifts just meaningful work with clients who appreciate quality
📌 Inside Sales Representative (Mumbai)
🏢 Sunday
📍 Mumbai