This role focuses on managing the end-to-end onboarding of merchants and payment/banking partners, ensuring that new partners are onboarded smoothly, efficiently, and in line with risk, compliance, and operational requirements.
Key Responsibilities
- Merchant onboarding across multiple payment and banking partners
- Virtual Account (VA) creation and management
- Understanding of pay-in, payout, and card checkout flows
- Knowledge of global fiat and stablecoin fund flows
- Cross-functional collaboration with Sales, Partnerships, Compliance, Risk, Product, and Operations teams
- Jira workflow management, project tracking, and onboarding governance
- Partner onboarding lifecycle management and process optimization