Position Title: Telephone Operator
experience : 1+ years

Responsibilities:

1. Answering and Directing Calls:

 Professionally answer incoming calls and provide a warm, courteous greeting.

 Direct calls to the appropriate person or department promptly and accurately.

2. Message Taking:

 Record and relay messages accurately, including contact details, nature of the call, and

urgency level.

3. Maintaining Phone Directory:

 Regularly update and maintain the company's phone directory to ensure accurate

information.

4. Providing Information:

 Offer general information about the company and its services to callers.

5. Handling Inquiries:

 Address inquiries and provide appropriate assistance or direct inquiries to the relevant

department.

6. Maintaining Call Logs:

 Keep detailed records of incoming and outgoing calls for reporting and auditing purposes.

7. Following Communication Protocols:

 Adhere to established communication protocols and procedures.

8. Handling Emergencies:

 Respond to emergency calls promptly and follow established protocols for crisis situations.

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Receptionist cum Telephone Operator (India)
🏢 HIRE4BIZ
📍 India