Roles & Responsibilities

As a Technical Project Manager (TPM), you will own end-to-end delivery of medium to complex SaaS / Data / GenAI programs, ensuring alignment between business goals, architecture and execution.

This is not a coordination role - you are expected to bring technical depth, robust execution rigor and ownership to drive high-quality, scalable, production-ready systems.

Key Responsibilities:

● Own successful end-to-end delivery from customer discovery through production go-live and hypercare, balancing scope, quality, schedule, commercial objectives, and customer satisfaction.

● Own discovery workshops with customers and drive requirement clarification. Translate ambiguous customer requirements into clear user stories, execution plans, and aligned technical direction.

● Manage change requests throughout the project lifecycle while ensuring scope control and stakeholder alignment.

● Establish strong delivery governance, including sprint planning, tracking, release management, Definition of Ready (DoR), Definition of Done (DoD), quality gates, and continuous improvement.

● Validate estimates, capacity plans, and project schedules to ensure realistic execution plans and optimal resource utilization.

● Constantly evaluate scope vs. utilization and drive data-driven decisions to maximize delivery efficiency.

● Identify and proactively mitigate delivery, technical, resourcing, and commercial risks.

● Manage cross-team dependencies, remove blockers, and ensure smooth execution across engineering teams.

● Act as the primary customer interface, managing expectations, communication, escalations, and aligning delivery with business outcomes.

● Provide regular project and program status updates, delivery insights, and risk visibility to customers and leadership.

● Participate in architecture discussions, validate high-level design decisions, and facilitate technical trade-offs with engineering teams.

● Drive execution across backend, frontend, mobile, and data engineering teams while ensuring scalable, reliable, and production-ready solutions.

● Demonstrate a working knowledge of modern engineering practices, including microservices,



event-driven architectures, CI/CD, DevOps, cloud platforms (AWS/Azure/GCP), and AI-assisted software development.

● Promote engineering excellence by encouraging observability (logging, monitoring, tracing), shift-left practices (testing, security, automation), and AI-assisted development.

● Monitor engineering and delivery metrics, including sprint predictability, release quality, production stability, defect trends, and customer satisfaction, to drive continuous improvement.

● Identify opportunities for delivery optimization, automation, account growth, and support solutioning and pre-sales activities.

● Demonstrate strong resource planning capabilities and effectively build and manage project teams from initiation to successful delivery.

Ideal Candidate

Strong Technical Project Manager Profile with hands-on delivery ownership and technical depth

Mandatory (Experience 1): Must have 8+ years of experience, including 4+ years leading cross-functional software product delivery across multiple medium-sized companies

Mandatory (Experience 2): Must have proven experience delivering software projects from concept through production in a service-delivery environment within a mid-sized organisation.

Mandatory (Experience 3): Must have strong experience with Agile/Scrum, estimation techniques, release planning, and end-to-end project execution — including release readiness, production rollouts, rollback planning, hypercare, and customer acceptance.

Mandatory (Experience 4): Must have experience managing multiple workstreams, cross-team dependencies, and stakeholders in fast-paced environments, and building/managing project teams from initiation to delivery.

Mandatory (Experience 5): Must have experience with integrations (REST APIs, IdP, payment gateways, CRM, ERP, POS) and familiarity with CI/CD,



cloud (AWS/Azure/GCP), and the deployment lifecycle

Mandatory (Experience 6): Must have experience working with global customers (US/EU) in a customer-facing delivery role, with international exposure.

Mandatory (Tech skill 1): Must have a high-level understanding of backend systems, REST APIs, and microservices architecture (Node.js exposure preferred), plus system design principles (scalability, reliability, fault tolerance, performance).

Mandatory (Tech skill 2): Must be able to participate in architecture discussions, review technical proposals, evaluate trade-offs, and constructively challenge engineering decisions.

Mandatory (AI): Must have experience using AI tools (e.g. Claude, GitHub Copilot) to improve delivery productivity.

Mandatory (Communication): Must have excellent written and verbal communication with engineering teams, business stakeholders, customers, and leadership.

Mandatory (Company): Must come from a mid-level service company.

Mandatory (Certification): Must have PMP and/or CSM certification.

Mandatory (Education): Must have a BE/MS in Computer Science or a related field

Preferred (Background): Development background earlier in career (QA / mobile / web developer who moved into TPM); ability to create SRS/RFP; business-analysis capability.

Preferred (Tech): High-level understanding of enterprise backend tech (Java, Python, Go); GenAI concepts (LLMs, RAG, copilots); domain experience in eCommerce, QSR, Conversational AI, or Energy & Utilities.

Pay: ₹546,998.21 - ₹2,800,000.00 per year

Application Question(s):

- If not in Bangalore will you be able to relocate?
- Do you have PMP and/or CSM certification?
- Do you have experience using AI tools ?
- Do you have experience working with global customers (US/EU) in a customer-facing delivery role, with international exposure.
- Do you have a BE/MS in Computer Science or a related field?
- What is your notice period in days? (30)
- What is your current CTC in LPA?
- What is your expected CTC in LPA? (28)

Experience:

- overall: 8 years (Required)

Work Location: Hybrid remote in Bangalore City, Bengaluru, Karnataka

📌 Technical Project Manager (India)
🏢 OptimHire
📍 India