We're Hiring! Receptionist
Are you a friendly, organized individual with excellent communication skills? Join our team at WTS Immigration Experts, Tanda Office!

Location: WTS IMMIGRATION EXPERTS, Plaza Complex, Darapur Bypass, Jal - Pathankot Highway, Urmur Tanda
Position: Receptionist cum Telecaller
Hours: 9:00 AM - 6:00 PM
Salary: ₹7k-₹12k + Incentives

Responsibilities:

- Welcome clients and visitors with a warm, professional demeanor.
- Answer inquiries in person, over the phone, and via email.
- Schedule appointments for immigration consultations and coaching sessions.
- Provide administrative support, including data entry and document scanning.
- Handle incoming and outgoing mail and packages.
- Maintain office supplies and ensure the reception area is tidy.
- Deliver excellent customer service and assist with client needs.
- Assist with immigration documentation and basic form completion.
- Coordinate with other departments for seamless workflow.
- Maintain confidentiality of sensitive information.
- Collect payments and issue receipts.
- Assist with basic technical support as needed.
- Make outbound calls to prospective clients for immigration services and coaching inquiries.
- Follow up with leads and clients regarding appointments, consultations, and document submissions.
- Handle inbound calls related to immigration queries, visa updates, and program details.
- Explain services, programs, and visa processes clearly to clients.
- Maintain call logs, update CRM systems, and provide timely reports on call outcomes.




- Assist with appointment reminders and schedule follow-up consultations.
- Multitask and prioritize tasks effectively.

Additional Responsibilities:

- Assist clients with printing and copying needs.
- Answer and direct incoming phone calls.
- Make outbound calls for appointment confirmations and follow-ups.
- Maintain call logs and voicemail management.
- Provide telephone support and route calls appropriately.
- Assist with maintaining and troubleshooting office phone systems.

Qualifications:

- High school diploma or equivalent.
- Previous experience in customer service or administrative roles preferred.
- Strong communication and interpersonal skills.
- Excellent organizational abilities and attention to detail.
- Proficiency in Microsoft Office Suite.
- Ability to multitask and work in a fast-paced setting.

If you're enthusiastic about helping others and thrive in a dynamic environment, we want to hear from you! Send your resume to our WhatsApp number: +91-XXXXXXXXXX or Email: [email protected].

Join us in making a difference in the lives of our clients!
#Hiring #ReceptionistCumTelecaller #Immigration #CoachingCentre #JobOpening

Job Types: Full-time, Fresher, Permanent

Pay: ₹7,000.00 - ₹12,000.00 per month

Benefits:

- Paid sick time
- Paid time off

Education:

- Higher Secondary(12th Pass) (Preferred)

Experience:

- Technical support: 1 year (Preferred)
- tele sales: 1 year (Preferred)
- total work: 1 year (Preferred)

Language:

- Hindi (Preferred)
- Punjabi (Preferred)

Work Location: In person

📌 Receptionist (India)
🏢 WTS IMMIGRATION EXPERTS
📍 India