*Job Title: Customer Support Executive – Voice Process*

*Company: Money View*

*Job Summary:*

We are looking for a Customer Support Executive for a Voice process role involving voice calls. The candidate will handle customer queries, resolve issues efficiently, and ensure high customer satisfaction.

*Key Responsibilities:*

- Handle inbound/outbound calls.
- Resolve customer queries, complaints, and service requests
- Maintain accurate records in CRM systems
- Follow SOPs, quality standards, and compliance guidelines
- Achieve productivity, quality, and customer satisfaction targets

*Required Skills:*

- Excellent communication in English (average English will not be considered)
- Minimum 1 year of relevant experience in Customer Support is Mandatory ( NBFC , Banking , Fintech, BPO )
- Customer handling and problem-solving skills
- Basic computer knowledge and CRM tools

*Salary based on previous experience and previous salary*

Pay: ₹400,000.00 - ₹600,000.00 per year

Perks:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Senior Customer Service Associate (India)
🏢 MoneyView
📍 India