Handle Customer Queries via Email Chat Respond to international customers through email or live chat ensuring transparent professional and timely communication Resolve Customer Issues Efficiently Identify problems provide accurate solutions and ensure customer satisfaction without voice interaction Maintain High Accuracy in Documentation Update customer records tickets and case details in CRM systems with complete accuracy Follow SLA and Quality Standards Meet response time targets SLA maintain quality scores and adhere to company policies and procedures Process Transactions BackEnd Tasks Perform data entry order processing verification or other backend operations as per business requirements Collaborate with Internal Teams Coordinate with different departments technical billing operations to resolve complex customer issues For More Details Contact HR Shashank hidden mobile
📌 Non Voice Process (Bengaluru)
🏢 Wroots Global Private
📍 Bengaluru
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