We are hiring passionate and customer-focused Sales Associates to join our dynamic airport retail team. As a Sales Associate, you will play a pivotal role in inspiring our customers through exceptional product knowledge and warm hospitality, creating memorable shopping experiences that leave a lasting impression.
Key Responsibilities:
- Build robust rapport with customers through active listening and personalized service
- Deliver a premium shopping experience to both domestic and international travelers
- Develop deep product knowledge across our luxury retail categories and stay updated on latest trends and industry developments
- Provide informed recommendations tailored to customer needs
- Actively engage customers to drive sales and achieve daily and monthly targets
- Achieve individual and store sales targets while maximizing revenue opportunities
- Maintain visual merchandising standards and ensure products are displayed effectively to maximize customer interest
- Ensure accurate billing, stock handling, and inventory management
- Promote current offers,
new launches, and cross-selling opportunities
- Resolve customer inquiries and concerns promptly and professionally
- Adhere to airport security, operational, and company policies
- Collaborate with team members to foster a positive and supportive work environment
Areas of Expertise (Preferred):
Candidates with experience in one or more of the following luxury retail categories are preferred:
- Perfumes & Cosmetics (P&C;)
- Liquor, Tobacco & Confectionery (LTC)
- Fashion & Accessories
- Watches & Jewelry
- Toys & Souvenirs
What You Should Bring:
Experience & Qualifications:
- 03 years of practical experience in sales or customer-oriented business
- Background in luxury retail is highly preferred
- Experience with international or premium brands is an advantage
- Bachelor's Degree (Mandatory)
- MBA (Preferred)
Skills & Attributes:
- Excellent command of English; proficiency in an addition