Project Role : Operations Engineer
Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.
Must have skills : Microsoft Active Directory
Good to have skills : Identity Access Management (IAM), CyberArk Privileged Access Management, Okta Identity Management
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Operations Engineer, your day typically involves overseeing the smooth functioning and delivery of production systems and services. You will be engaged in monitoring operational requirements and ensuring that service agreements are met effectively. Your role includes coordinating with various teams to maintain system stability, addressing any operational challenges promptly, and facilitating continuous service availability. You will also be involved in managing workflows that support the overall operational health of the systems, ensuring that all processes align with organizational standards and client expectations.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure seamless system operations and timely issue resolution.
- Document operational procedures and maintain accurate records to support knowledge sharing and process improvement.




- Assist in the identification and implementation of process enhancements to improve system reliability and efficiency.
- Support junior team members by providing guidance and sharing best practices to foster professional growth.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Microsoft Active Directory.
- Good To Have Skills: Experience with Okta Identity Management, Identity Access Management (IAM), CyberArk Privileged Access Management.
- Strong understanding of directory services and user account management.
- Experience in managing access controls and permissions within enterprise environments.
- Familiarity with system monitoring tools and incident management processes.
- Ability to troubleshoot and resolve issues related to authentication and authorization services.

Additional Information:
- The candidate should have minimum 3 years of experience in Microsoft Active Directory.
- This position is based at our BDC14A - STPI office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations,



accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

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📌 Operations Engineer (Bengaluru)
🏢 Accenture
📍 Bengaluru