**Description:** **Customer Service** § Deliversthebrandpromiseandprovidesexceptionalguestserviceatalltimes. § Providesexcellentservicetointernalcustomersasappropriate. § Handles all guest and internal customer complaints and inquiries inacourteous and efficientmanner.Feedback guest complaints to Team Leader- Housekeeping/ Assistant Managerpromptly. § Maintainspositiveguestandcolleagueinteractionswithgoodworkingrelationships. **Operational** § Ensures all company minimum brand standards have been implemented, and that optional brand standardshavebeenimplementedwhereappropriate § Growororderflowersfromwholesalerstoensureanadequatesupplytomeetcustomers'needs § Planarrangementaccordingtoclient'srequirements,utilizingknowledgeofdesignandpropertiesof materials,orselectappropriatestandarddesignpattern Recommendflowersandgreeneryforeacharrangement § Considerthecustomer'sbudgetwhenmakingrecommendations § Designfloraldisplaysthatevokeaparticularsentimentorstyle § Answertelephonesasperthehotelsminimumstandards § CleanlinessandmaintenanceoftheFlowerRoom § liaisingwithvariousdepartmentswithinthehoteltoperformdailyfloralresponsibilities **Personnel** § SupportstheimplementationofTheHyattPurposeof"Careforpeoplesotheycanbetheirbest" **Other** **Duties** § AttendsandcontributestoallMeetingsasrequired. § Understandsand strictlyadheresto Rulesand Regulationsestablished in the Employee Handbook andthehotel'spoliciesconcerningfire,hygiene,healthandsafety. **Other** **Duties** § Ensureshighstandardsofpersonalpresentationandgrooming. § RespondstochangesintheHousekeepingfunctionasdictatedbytheindustry,companyandhotel. § Attendstrainingsessionsandmeetingsasandwhenrequired. § Carriesoutanyotherreasonabledutiesandresponsibilitiesasassigned. **Primary Location:** IN-DL-New Delhi **Organization:** Andaz Delhi **Job Level:** Full time **Job:** Housekeeping/Laundry **Req ID:** NEW015613 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
📌 Florist (New Delhi)
🏢 Hyatt
📍 New Delhi
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