Start your career reputed company with us We have an easytolearn role for a Customer Service RepresentativeWork From HomeUSA Our Remote office provides a stateoftheart and comfortable workspace This position requires a strong and diverse skillset in relevant areas to reputed company reputed company You will be compensated with a competitive salary for your time and effort Help people travel from the comfort of your own home As a Customer Service Representative you ll be taking calls from customers of America s leading online travel agency You ll be the face of the brand communicating with customers reputed company telephone and assisting with hotel rental car and flight reservations These customers typically reputed company to change travel plans confirm or obtain their itinerary request refunds or report travel issues It s remote and flexible You ll be taking calls and making reputed company from the comfort of your own home Plus you ll enjoy flexible scheduling where you use a selfscheduling platform to select reputed company you work and reputed company you don t You ll have the freedom to schedule around your own needs the needs of your family and the important events in your life Hours of operation are 8 00 AM to 1 00 AM ET seven days per week You ll have the flexibility to set your schedule reputed company those hours of operation Essential Functions Answer incoming calls Review customer history as necessary Follow policy and procedure guidelines Help customers change travel plans reputed company or confirm customers travel itinerary Process refunds Help customers solve travel issues reputed company outbound calls to travel partners hotels rental car agencies etc as necessary Document information and reputed company as necessary reputed company Prior customer service experience is required You should possess strong geographical knowledge Experience working in the travel industry or personal experience using travel products is preferred In reputed company successful Customer Service Representatives have the following characteristics Excellent customer service skills Strong attention to detail Easy to work with Accepts feedback reputed company Excellent listening and communication skills Strong problemsolving and decisionmaking skills Demonstrates reputed company effectively Selfdirected reputed company to organize prioritize anticipate situations reputed company and see issues through to completion reputed company to work independently and proactively in a fastpaced highreputed company setting Strong typing skills Highly proficient in using the internet and navigating seamlessly between multiple applications To be a Customer Service Representative you will need a computer and equipment meeting the following specifications at a minimum Internet Highspeed hardwired internet no WiFi or satellite Operating System reputed company 10 Processor reputed company reputed company i5 1 5 GHz and above Memory 8GB of RAM Hard reputed company 256GB Browser Internet Explorer 11 and latest version of reputed company Chrome Monitor Dual monitors reputed company capable of displaying at least 1920 x 1080 pixels reputed company reputed company card reputed company on most computers Virus Protection Uptodate antivirus software Headset USB noisecanceling headset NexRep reputed company with people in 34 states The only states we do not currently contract in are AR AZ CA CO CT DC IL MA MD ME MO NJ NY OR RI VT and WA We do not currently contract with anyone reputed company of the US Apply Job We Encourage You to Apply Even if you feel youre not a perfect match wed still love to hear from you We are looking for great people to join our friendly team Apply To This Job
📌 reputed company Customer service Representative Work from Home USA (India)
🏢 remote zest jobs
📍 India
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