Incident Management agent for Service supply chain team in Cisco - responsible for managing Systems Operations
Qualifications
Knowledge of the following is key but ok if not Pega or SF certified.
- Pega:
- At least 2 years of practical experience in Pega, with certification as a Certified System Architect (CSA)
- Salesforce:
- At least 2 years of hands-on experience in Salesforce, along with a Salesforce Certified Administrator credential.
- Oracle:
- At least 2 years of direct experience in Oracle, focusing on inventory management and shipping processes.
- B2B Technologies:
At least 2 years of hands-on experience with B2B technologies, including proficiency with MuleSoft, API integration, RosettaNet Partner Interface Processes (PIPs), and Data Transfer Gateways (E2Open is preferred).
- Proficiency in End-to-End Incident Reporting (IR) and ISO processes.
- Knowledge of Reverse Logistics (RL) business processes.
-Familiarity with SQL/PL SQL at an intermediate level.
📌 AS TMT - Supply Chain -Logistics (Pune)
🏢 Zensar Technologies
📍 Pune
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