At U.S. Bancorp India, we're on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. **Job Description** **Role Summary** Act as the strategic HR partner to the India GCC leadership team, supporting the build, scale, and ongoing evolution of the GCC. The role balances strategic partnership with hands-on delivery, ensuring alignment between business priorities, talent strategy, culture, and regulatory requirements. The HR Business Partner will operate as a strategic advisor, talent leader, and employee advocate, enabling leadership to achieve growth, productivity, and service objectives while maintaining strong governance, engagement, and risk management. **Key Responsibilities** 1. Strategic Business Partnering + Partner GCC Head and leadership team on organisation design, workforce planning, and talent strategy + Translate business strategy into clear, actionable people plans + Provide insight and constructive challenge on structure, capability, and leadership effectiveness + Support delivery of GCC objectives (growth, cost, productivity, service quality) + Lead and support change management and transformation initiatives 2. GCC Build, Scale & Operating Model + Support rapid hiring and onboarding at scale, with focus on quality, diversity, and retention + Shape organisational structures (spans/layers/reporting lines) as the GCC evolves + Embed scalable, efficient HR processes aligned to global standards + Establish a compelling employee value proposition aligned to the India market + Drive effective workforce planning to support growth and operational stability 3. Talent & Leadership + Lead talent management practices including succession planning, talent reviews, and pipeline development + Identify key talent risks and build mitigation plans + Coach leaders on performance management, engagement,



and team effectiveness + Build leadership capability through targeted development initiatives + Support performance, promotion, and reward decisions with rigour and fairness 4. Culture, Engagement & Employee Experience + Embed a strong, inclusive culture aligned to global firm values + Drive engagement initiatives and monitor attrition, acting on insights proactively + Act as a trusted advisor to leaders and employees on employee relations matters + Promote fair, transparent, and consistent people practices + Serve as escalation point for complex or sensitive employee issues 5. Talent Acquisition & Workforce Planning + Partner with hiring managers to build a solid, diverse talent pipeline + Support strategic hiring decisions and define capability requirements + Enable hiring manager capability in assessment and selection + Ensure effective onboarding to accelerate integration and productivity 6. Reward & Market Competitiveness + Support compensation benchmarking using India market data + Advise leaders on competitive and equitable reward decisions + Partner with Compensation teams on incentive design and salary structures + Provide insights on market trends (pay, skills availability, attrition drivers) 7. Organisational Development & Change + Diagnose organisational issues and implement appropriate solutions + Lead initiatives across org design, team effectiveness, and capability building + Support strategic planning, process improvement, and transformation programmes + Manage HR projects with clear goals, governance, and risk mitigation 8. Stakeholder Management + Act as key interface between India GCC and global HR (UK/US/EU/APAC) + Ensure alignment with global standards while adapting to local market requirements + Build strong partnerships across business leaders, HR COEs,



and external advisors + Operate effectively within a matrixed, international environment **Key Deliverables (Year 1)** + Successful HR support for GCC build-out (hiring, onboarding, organisational structure) + Clear organisation design and governance framework established + Leadership team stabilised and effectively supported + Attrition and engagement managed within target benchmarks + Full compliance with local regulatory and HR requirements + Scalable HR processes embedded and operational **Profile / Experience** + Proven HR Business Partner experience in a high-growth, transformation, or GCC environment + Experience in India (GCC, shared services, or technology hub preferred) + Strong knowledge of Indian employment law and market practices + Experience operating in a matrix, international organisation (financial services preferred) + Demonstrated ability to operate strategically and execute operationally + Strong talent acquisition, talent management, and organisational development experience **Key Capabilities** + Commercial, pragmatic, and outcome-focused + Strong judgement and risk awareness + Influencing and challenging senior stakeholders effectively + Comfortable operating in ambiguity, pace, and scale environments + Strong relationship-building and stakeholder management skills + Data-driven with practical application + Resilient, adaptable, and delivery-focused **Success Measures** + Quality, capability, and stability of GCC workforce + Leadership effectiveness and team performance + Attrition and engagement outcomes + Delivery against hiring and growth targets + Strength of talent pipeline and succession plans + Compliance and absence of regulatory or employee relations issues If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) . **Posting may be closed earlier due to high volume of applicants.** This is an U.S. Bancorp India posting. U.S. Bancorp India is a part of the U.S. Bank family.

📌 Talent Consultant (Chennai)
🏢 U.S. Bank
📍 Chennai