Job Description **Job Purpose** Intercontinental Exchange (ICE) has an opportunity for a Full-Time Accounts Receivable Associate. **Responsibilities** + Address and resolve high volumes of customer inquiries and provide qualified, polite and timely customer service. + Investigate accounts with delinquent receivables, via email and phone communication with customers and/or business, in order to collect outstanding balances. + Develop and maintain good rapport with customers and internal business owners. + Maintain and update customer contacts within the billing system. + Initiate credits and adjustments to customer accounts with correct ledger coding. **Knowledge and Experience** + Associate or Bachelor's degree in Accounting or business-related field.
+ 2+ years of work experience in similar role and must be self-driven and hardworking individual. + Ability to work in a fast paced environment and have the flexibility to handle various job assignments. + Strong customer service and communication skills are required. + Candidates must be detail oriented and possess strong organizational, verbal, and written skills. + Candidate must be able to handle confidential and sensitive information in a professional manner. + Oracle system experience and strong excel skills are a plus.