27 Aug
|
KrisAtWork
|
India
About KrisAtWork
KrisAtWork is an AI work companion designed for go-to-market functions to drive higher
revenue and enhance efficiency. It offers real-time intelligence and step-by-step guidance, all
through a single, centralized window to improve business productivity and outcomes. At
KrisAtWork, we believe everything meaningful starts with people - those who build with us,
and those we build for - united by a shared ambition to make work smarter.
About the Role
We are looking for a detail-oriented Quality Assurance Engineer to be a key member of our
early-stage B2B startup! You’ll be responsible for ensuring our AI platform delivers a
high-quality, bug-free experience to users, while also capturing user feedback, resolving
issues, and turning insights into action. At Kris@Work, we are building a family of AI-powered
work companions that unify the tech stack with built-in intelligence models to make
employees smarter.
What You’ll Do
● Own the QA process across web and API layers - manual testing, test case creation,
and regression testing.
● Develop and execute test plans for new features, releases, and bug fixes.
● Work closely with product managers and developers to identify edge cases and
improve product robustness.
● Maintain a clear log of bugs, prioritise based on impact, and follow through to
resolution.
● Contribute to automation efforts for scaling QA processes.
● Troubleshoot technical issues and escalate product bugs to the engineering team with
clear reproduction steps.
● Track and categorise common user issues to drive product improvements and
knowledge base content.
● Act as the voice of the customer within the company—helping turn feedback into
roadmap ideas.
Who You Are & What Makes You Qualified
● 5+ years in a QA - preferably in a SaaS or AI/ML focussed company.
● Strong analytical, troubleshooting & excel skills; you're comfortable navigating logs, APIs, and debugging tools.
● Knowledge on tools like Postman, JIRA, Notion, Zendesk/Intercom, or similar.
● Customer-first mindset—you enjoy helping people and can turn friction into delight.
● Transparent written and verbal communication in English.
● Experience testing conversational AI, LLM-based systems, or B2B platforms.
Skills:- Software Testing (QA), Automation, Web API, Test cases, Test Planning, Defect Lifecycle Management and LLM Testing
📌 Software Development Engineer in Test (India)
🏢 KrisAtWork
📍 India