WHAT YOU'LL OWN

• Social media growth tracking — review performance across My Yatraa's channels regularly, flag what's working and what isn't, and keep content and community growth on track.

• Team accountability — run daily huddle calls with the Sales, Tour Coordination, and Admin functions to review progress, unblock issues, and keep everyone aligned to targets.

• Marketing ROI — track marketing spend against revenue generated, flag underperforming channels or campaigns, and work with the team on course correction.

• Strategy & growth — bring new ideas to the table on lead generation, retention, community engagement, and revenue growth across group tours, private tours, and devotional offerings.

• Vendor management — own relationships and negotiations with hotels, transport/taxi operators, and other ground vendors for upcoming trips, ensuring quality and pricing stay in check.

• Traveller experience — continuously look for ways to improve the on-trip and pre/post-trip experience, closing the loop between what customers feel and what operations delivers.





• On-ground tour coordination — travel with select group tours to personally handle on-ground execution: managing the itinerary, vendors, and travellers in real time.

WHAT WE'RE LOOKING FOR

• 2+ years of experience within a travel company, with prior experience in a managerial or team-lead capacity — this is non-negotiable.

• Willing and able to travel with group tours as needed — this role is not desk-only.

• Comfortable owning numbers — marketing spend, ROI, revenue targets — not just anecdotal reporting.

• Robust vendor negotiation skills, especially with hotels and transport operators.

• A natural coordinator — someone who can run daily check-ins with multiple people and actually drive follow-through.

• Working knowledge of social media performance metrics (even if you're not the one creating content).

• An interest in or understanding of pilgrimage/devotional travel is a strong plus.

• Excellent spoken and written communication in English and Hindi.

📌 Operations Manager (India)
🏢 Happiest Resume
📍 India