We are looking for a customer-focused Customer Service Representative (Chat Support) to deliver high-quality support through digital chat platforms.

Key Responsibilities

- Handle inbound customer interactions via chat with professionalism and empathy.
- Understand customer issues and provide accurate and timely resolutions.
- Maintain quality, productivity, and customer satisfaction metrics (CSAT/NPS).
- Document chat interactions clearly and accurately in internal systems.

Required Qualifications

- 0–2 years of customer service experience (chat support preferred).
- Solid written communication skills in English.
- Ability to manage multiple chat conversations simultaneously.

Preferred Qualifications

- Prior experience in chat-based customer support.
- Exposure to healthcare, insurance, or managed care processes.
- Familiarity with CRM tools or chat platforms.
- Excellent typing speed and accuracy.

Skills: International Chat Support, Chat Process, Customer Support, Chat Support

Experience: 0.00-0.00 Years





Education: MBBS, Doctor of Public Health (DrPH), Doctor of Physical Therapy, Master OF Business Administration (M.B.A), Doctor of Psychology (Psy. D./D. Psych.), Doctor of Veterinary Medicine (DVM), Bachelor of Science (B.Sc), Doctor of Medicine (M.D/M.S), Master of Library & Information Science (MLIS), Doctor of Optometry, Bachelor of Business Administration (B.B.A), Doctor of Pharmacy (PharmD), Master of Public Administration (MPA), Bachelor of Dental Surgery (B.D.S), Doctor of Dental Surgery/Medicine (DDS/DMD), Bachelor of Commerce (B.Com), Doctor of Business Administration (DBA), Bachelor of Arts (B.A), Doctor of Nursing Practice (DNP), PGDM, Bachelor of Ayurvedic Medicine and Surgery (BAMS), Bachelor of Homeopathic Medicine and Surgery (BHMS), Post Graduate Programme in Management for Executives (PGPX), PGP

📌 Chat Support (Hyderabad)
🏢 Artech Infosystems Private
📍 Hyderabad